Contact Us
Reach Out to Us
Contact us
Thank you for choosing ATX Luggage, where quality meets convenience. We value your feedback and are here to assist you with any questions or concerns you may have.
Customer Support
Our dedicated customer support team is available to assist you from Monday to Saturday, 10:00 AM – 8:00 PM (EST).
Phone: 01474-364899
Email: atxluggage@gmail.com
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Email Address
atxluggage@gmail.com
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Location
24 High Street, Gravesend Kent, DA11 0AZ, UK
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, at ATX Luggage, we strive to ensure that the products displayed on our website accurately represent what you will receive. All product images are taken professionally to reflect the actual colors, design, and features of the luggage bags. However, slight variations in color may occur due to screen resolution or lighting differences.
What should I do if I don’t receive a reply to my inquiry?
If you don’t hear back within 48 hours, please check your spam/junk folder or resend your inquiry. You can also call us for urgent matters.
How can I return an item?
To return an item, ensure it is unused and in its original packaging, then contact our customer service team with your order details within the return window specified in our policy. We will guide you through the process, including shipping instructions and any applicable return fees. For more information, please review our Return and Refund Policy or reach out to us directly.
Will you restock items indicated as “out of stock?”
Yes, we will restock items marked as "out of stock" as soon as possible.
Where can I ship my order?
You can ship your order to any address within the designated shipping regions.
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